Welcome to Lochee Medical Practice

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

What is eConsult?

eConsult is a form-based online consultation & triage platform the collects your medical or administrative request for free and sends it through to your GP practice to triage and decide on the right care for you and everyone else.

If you are a patient at Lochee Medical Practice you can now complete an eConsultation.  eConsult can be accessed via our website on your computer, mobile or tablet device.  You can get help or advice from your GP online and receive a response within 36 hours (excluding weekends).  You can access the system Monday to Friday 7:00am to 4.00 pm.  The early availability may be handy if you find it difficult to phone between 8am and 6pm.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Parking & Accessibility

There is a patient car park available at Lochee Medical Practice with designated spaces available for patients with a disability.  Our facilities in the surgery are accessible to all. However, if you require assistance please ask any of the staff. Patients requiring help accessing or exiting the building should inform reception staff when making their appointment.

Data Protection

We take care to ensure your personal information is only accessible to authorised people. Our staff have a legal and contractual duty to keep personal health information secure and confidential. The following security measures are in place to protect personal information:

• All staff undertake training in Data Protection and IT Security

• Compliance with NHS Scotland Information Security Policy

• Organisational policy and procedures on the safe handling of personal information

• Access controls and audits of electronic systems